• All orders are processed within 3 business days for your gifting needs, please allow an additional 2-days for shipping. 

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• No shipments or deliveries occur on weekends or holidays. Should there be any delays with your order this will be communicated to you either via email or WhatsApp

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•  You will receive a shipment confirmation and tracking number once your order is on-the- move.

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• The Romantic Consult is not responsible for any penalties  and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

   

The Romantic Consult is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.